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Privacy Policy 1. Introduction

Welcome to Avoca AI, where we merge the power of artificial intelligence with the engagement of gamification to revolutionize corporate training. Protecting your privacy is of utmost importance to us, and this policy serves as a testament to our commitment. Here, we outline the methodologies we employ to safeguard your data and the purposes for which we gather it.

2. Important Information and Who We Are 2.1 Purpose of this Privacy Policy

Our aim with this document is to transparently communicate the ways in which we gather, utilize, and safeguard the personal data entrusted to us by our corporate clients and their employees. Every data point collected serves to enhance the user experience and optimize the efficacy of our training solutions.

2.2 Data Controller

Avoca AI takes full responsibility for the data it manages. As the data controller, we make decisions about how and why we process your data.

Contact details:

Full name of legal entity: Open Lab JSC

Email address: [email protected]

3. Data We Collect About You

We are meticulous in the types of data we collect to ensure a seamless training experience

Identity Data: This comprises first name, last name, job title, and usernames. It allows us to tailor training content to individual users or user groups.

Contact Data: This includes company address, individual email addresses, and phone numbers. We use these to communicate updates, reports, and support.

Training Data: We track progress, scores, interactions, and feedback within our training modules to provide analytics and continuously refine the training experience.

Technical Data: By monitoring data like IP addresses, login patterns, and browser types, we ensure platform compatibility and security.

4. How We Use Your Personal Data

Your data serves several key functions in our operation:

Personalizing content ensures that each user’s training experience is relevant and engaging.

We generate analytical reports, enabling businesses to gauge the efficacy of training modules and the progress of their teams.

Our commitment to excellence drives us to utilize data for internal research, refining our AI algorithms and gamified components.

Ensuring a smooth user experience necessitates regular platform updates, which are informed by user data.

5. Data Security

At Avoca AI, data security isn’t just a buzzword—it's a commitment. We employ stringent security protocols to guard against potential breaches, unauthorized access, and data corruption. Regular audits and continuous training of our personnel ensure the integrity of our data protection measures.

6. Data Retention

Your data is precious, and we treat it as such. We retain user data only for the duration that it serves its intended purpose or as long as regulatory guidelines mandate. Once the data's utility expires, we dispose of it securely, ensuring no unauthorized access.